FACILITY HOURS: Monday-Friday 5:30 AM – 9:00 PM Saturday 7:00 AM – 6:00 PM Sunday 8:00 AM – 6:00 PM | Holiday Hours
Booking Policies
*PLEASE READ CAREFULLY*
Effective January 1, 2017: Individuals and groups are not allowed to rent our space to make a profit. (e.g. Charging participants or groups a fee). Individuals are not allowed to rent our space and instruct a class to an individual or group.
BOOKING PROCEDURE
*No one under the age of 18 is allowed to rent our rooms.
*Complete Facilities Rental Agreement form and make your payment in full.
*To finalize any booking, please contact the Member Services Director at 952-856-7720. Please make sure your requested rental time is available first.
*Reservations are made on a first-come first-served basis.
*Reservations may be taken over the phone with the Member Service Director with a credit card payment.
*All reservations should be made at least 1 week in advance.
* Forms turned in on evenings or weekends will be processed within the next 2-3 business days. The Member Services Director will contact you to confirm your rental and collect a payment.
BOOKING POLICY
*No rooms will be held or booked until a payment is made in full and we have a signed rental contract.
*The rentals will be booked in the order that they are received and paid.
*You will be charged for your bookings regardless of your usage.
BIRTHDAY PARTY CANCELLATION POLICY
*Prior to 7 days of the party: 100% Refund
*7 days to two days of the party: 50% Refund
*Within 48 hours of the party: No Refund
*CHANGE FEE: If you decide to change the date or type of your party, there will be a $30.00 fee that you will need to pay with the Member Services Director.
FACILITY AND POOL RENTAL CANCELLATION POLICY
*Prior to 48 hours of the rental: Full Refund
*Less than 48 hours: No Refund
*CHANGE FEE: If you decide to change the date or type of your party, there will be a $30.00 fee that you will need to pay with the Member Services Director.
GYM RENTAL CANCELLATION POLICY
*Prior to 7 days: Full Refund
*Less than 7 days: 50% Refund
*Within 48 hours : No Refund
*CHANGE FEE: If you decide to change the date or type of your party, there will be a $30.00 fee that you will need to pay with the Member Services Director.
IN THE EVENT OF AN EMERGENCY, SAFARI ISLAND/RINK MANAGEMENT RESERVES THE RIGHT TO CANCEL RENTALS.RENTAL FEES WILL BE RETURNED ACCORDINGLY. SAFARI ISLAND/RINK MANAGEMENT HAS THE RIGHT TO REFUSE ANY RENTAL, ACTIVITY, SET UPS, FOOD, BEVERAGE CHOICES, ETC.
Reminders:
*Children 6 years old and under must be supervised in the water, within close proximity at all times, by some 16+ years. This includes children wearing life jackets.
*Socks must be worn in the indoor four-level play structure.
*Candles and/or open flames of any kind are not allowed in the facility.