Booking Policies

*PLEASE READ CAREFULLY*

 

Effective January 1, 2017: Individuals and groups are not allowed to rent our space to make a profit. (e.g.charging participants or groups a fee). Individuals are not allowed to rent our space and instruct a class to an individual or group.

 

BOOKING PROCEDURE

*No one under the age of 18 is allowed to rent our rooms.

*Complete Facilities Rental Agreement form and make your payment in full.

*Mail in a check payment to: 1600 Community Drive, Waconia, MN 55387. Please make sure your requested rental time is available first.

*Email or fax your credit card info to amendoza@waconia.org or (Fax) 952-442-0692. Please make sure your requested rental time is available first.

*Complete your application and make a payment at the Safari Island Front Desk.

*Reservations may be taken over the phone with the Facility Coordinator with a credit card payment.

*All reservations should be made at least 1 week in advance.

* forms turned in on evenings or weekends will be processed within the next 2-3 business days. The Facility Coordinator will contact you to confirm your rental and collect a payment.

 

BOOKING POLICY

*No rooms will be held or booked until a payment is made in full and we have a signed rental contract.

*The rentals will be booked in the order that they are received and paid.

*You will be charged for your bookings regardless of your usage.

 

BIRTHDAY PARTY CANCELLATION POLICY

*Prior to 7 days of the party: 50% Refund

*7 days or less: No Refund

*CHANGE FEE: If you decide to change the date or type of your party, there will be a $20.00 fee that you will need to pay and you will need to provide your request to the Facility Coordinator in writing.

FACILITY AND POOL RENTAL CANCELLATION POLICY

*Prior to 48 hours of the rental: Full Refund

*Less than 48 hours: No Refund

*CHANGE FEE: If you decide to change the date of your facility or pool rental there will be a $20.00 administrative fee you will need to pay and you will also need to provide your request to the Facility Coordinator in writing.

 

GYM RENTAL CANCELLATION POLICY

*Prior to 7 days: Full Refund

*Less than 7 days: 50% Refund

*CHANGE FEE:If you decide to change the date of your gym rental there will be a $20.00 administrative fee you will need to pay and you will also need to provide your request to the Facility Coordinator in writing.

 

IN THE EVENT OF AN EMERGENCY, SAFARI ISLAND/RINK MANAGEMENT RESERVES THE RIGHT TO CANCEL RENTALS.RENTAL FEES WILL BE RETURNED ACCORDINGLY. SAFARI ISLAND/RINK MANAGEMENT HAS THE RIGHT TO REFUSE ANY RENTAL, ACTIVITY, SET UPS, FOOD, BEVERAGE CHOICES, ETC.

Reminders:

*Children years old and under must be supervised in the water, within close proximity at all times, by some 16+ years. This includes children wearing life jackets.

*Socks must be worn in the indoor four-level play structure.

*Candles and/or open flames of any kind are not allowed in the facility.

© 2019 by Safari Island Community Center and Rink Management Services Corporation

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